What this Privacy Policy Covers
This privacy policy covers The Nova Group, consisting of three companies: NovaCare, LLC, NovaShip, LLC, and NovaMark, LLC; treatment of personally identifiable information collected by The Nova Group through a website owned and operated by The Nova Group.

This privacy policy does not apply to the practices of companies that The Nova Group does not own or control, or of persons that The Nova Group does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which The Nova Group websites link.

Collection and Use of Personal Information
You can visit the websites of The Nova Group without revealing any personal information. However, The Nova Group needs certain personal information if you wish to use our services, register for an account, receive The Nova Group newsletter, or other form of marketing.

Where required, this information may include your customer or end user personal contact information and/or your company contact information. The Nova Group will use this information to reply to your inquiries, to provide you with requested services, to set up your member’s account, and to contact you regarding new services. By accessing the services of The Nova Group and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Collection and Use of Non-Personal Information
The Nova Group automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. The Nova Group may use this information to customize the advertising and content you see and to fulfill your requests for certain services. However, The Nova Group does not connect this non-personal data to any personal information collected from you.

The Nova Group also allows third party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Again, these cookies are not connected to any personal information. Third party cookie usage is subject to their own privacy policies, and The NovaGroup assumes no responsibility or liability for this usage.

Information Sharing and Disclosure
The Nova Group may disclose your company or customer information to third parties who work on behalf of The Nova Group for services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information.

The Nova Group may otherwise disclose your personal information when:

  • We have your express consent to share the information for a specified purpose;
  • We need to respond to subpoenas, court orders or such other legal process;
  • We need to protect the personal safety of the users of our websites or defend the rights or property of The Nova Group;
  • We find that your actions on our websites violate The Nova Group Terms of Use document or any of our usage guidelines for specific products or services.

If you do not consent to the collection, use or disclosure of your company or customer information as outlined in this policy, please do not provide any information to The Nova Group. If you have provided personal, company, and/or customer information to The Nova Group and no longer consent to its use or disclosure as outlined herein, please notify The Nova Group here.

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your The Nova Group Information is protected for your privacy and security. In certain areas of our websites, as identified on the site, The Nova Group uses industry-standard SSL encryption to protect data transmissions. We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Further, The Nova Group retains your personal information only as long as necessary to fulfill the purposes identified above or as required by law.

Changes to this Privacy Policy
The Nova Group may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of The Nova Group websites after any such amendments signifies your acceptance thereof.

Questions or Suggestions
If you have questions or suggestions about this privacy policy, your personal, company, and/or customer information; please e-mail us here.